You can write an email to support@bsnlepay.com mentioning the transaction number. Our customer representative will revert back to you with in 24 hours to 48 hours.
If money is deducted from the bank account and not updated in your BSNL account, we recommend you to wait for 24 to 48 hours. Support team will provide the response and resolution.
Yes. Mobile app will display a warning if there is a payment already attempted. We suggest you to wait for 15 minutes and if there are no successful transactions, you may can re-attempt the transaction.
Click on Payment History under the menu in the mobile app and you will able to view all the transactions. For this, you need to login to the mobile app.
If money is deducted from the bank account and not updated in your BSNL account, we recommend you to wait for 24 to 48 hours. Support team will provide the response and resolution.
Click on Payment History under the menu in the mobile app and you will able to view all the transactions. For this, you need to login to the mobile app.